Medium

George Zhang

Pinned

George Zhang

·

Apr 2, 2021

UX Research Excellence Framework

Based on a talk Molly Stevens and I gave at the Advancing Research 2021 on March 11, 2021. We have omitted the examples and cases to focus…

UX Research Excellence Framework

George Zhang

·

Jul 8, 2021

Singularity, Learning, and the Future

Based on a recent half-hour presentation I gave at the UX Crunch meetup on “HCD in Driving Effective Learning”. Some examples were removed…

Singularity, Learning, and the Future

George Zhang

·

Jun 4, 2021

How Did COVID-19 Affect User Research And Education? And Now What?

It’s an article originally published on Qual360’s website on 4/30/2021. I added some new insights to give a minor update.

How Did COVID-19 Affect User Research And Education? And Now What?

George Zhang

·

Sep 20, 2020

Waiting with Uncertainty

Don’t create a limbo for users

Waiting with Uncertainty

George Zhang

·

Jul 22, 2020

Survey users in the context of use

In-context user survey/ feedback often works better than out-of-context ones (e.g. email, sms) because, well, it gauges a user’s…

In

SSC Debrief

by

George Zhang

·

Jun 27, 2020

“Start, Stop, Continue” Debrief

Make it easy to drive insight-based actions with team

“Start, Stop, Continue” Debrief

George Zhang

·

Dec 12, 2019

Lenses to Understand UX Researchers

Skills, stages, specialties, and work-styles are the four lenses that I found useful to understand a user experience (UX) researcher. They…

Lenses to Understand UX Researchers

George Zhang

·

Apr 5, 2019

True Partnership with UX Research

Recently I was approached on WeChat by a user experience (UX) researcher with a very intriguing topic. “How would you communicate with…

True Partnership with UX Research

George Zhang

·

Dec 21, 2018

Reflecting 2018 as a UX researcher

During the last working week of 2018, I spent a substantial amount of time reflecting my experience as a UX researcher and as a research…

Reflecting 2018 as a UX researcher

George Zhang

·

Aug 31, 2018

Write Your User’s Manual

“Have you written a User’s Manual for yourself?” Every time I threw out this question during mentorship sessions, I could see confusion…

Write Your User’s Manual

George Zhang

George Zhang

Global Head of Product Design, Brightly a Siemens Company. Formerly Google, Uber, Intel, Course Hero. Received Ph.D in I/O psychology.

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